Purchase Conditions

Preparation and shipping time

The time we need to prepare an order for a maximum of two business days, if we have in stock we send them the same day.
Shipments are by registered mail with tracking number that can be consulted on the same website while registered in your user area, we also send the tracking number once we have sent to all our clients and customers .

Estimated Delivery Times

Peninsular Spain: 2-5 business days
Insular Spain: 3-10 business days
Europe: 3-15 business days
Rest of the world: 10-20 business days
The products are sent to Spain and Europe through the public postal service of Spain: Correo.es by registered letter, so we cannot select a specific delivery schedule.

We do our best to meet the estimated shipping times, but we cannot guarantee them as deliveries depend on external carriers.

Customs duties and duties

Buyers will pay the applicable customs duties and duties. We are not responsible for delays due to customs procedures.
Payment options
You can pay by paypal or by bank transfer. Once we have received the payment we will proceed to prepare the product.

Returns & Exchanges

Except in exceptional cases, changes or returns are not accepted since the product is cosmetic. Cancellations are not accepted as the shipping process is very fast. But do not hesitate to contact us if you have any problem with your order. We will do our best to solve it.